To Our Individual Clients:
We value your privacy. Your privacy is important to us, and maintaining your trust and confidence is one of our highest priorities. We respect your right to keep your personal information confidential and understand your desire to avoid unwanted solicitations.
We hope that by sparing a few minutes to read it, you will have a better understanding of what we do with the information you provide us with and how we keep it private and secure.
A. Types of Information We Collect
We collect certain personal information about you. This consists of only that information which is provided by you or is obtained by us with your authorization. We use this information to maintain a centralized patient database. This enables us to keep track of your medical history and will give you the freedom to visit any of our Lifespan clinics.
Examples of sources from which we collect information include:
- interviews and phone calls with you,
- e-mails from you,
- website questionnaires and registration, and
- Medical history questionnaires.
As a matter of general practice, we do not disclose any of your persona medical information to third parties.
B. Parties to Whom We Disclose Information
As a general rule, we do not disclose personal information about our patients or former patients to anyone. However, to the extent permitted by law and any applicable state Code of Professional Conduct, certain nonpublic information about you may be disclosed in the following situations:
- To comply with a validly issued and enforceable subpoena or summons.
- In the course of a review of our firm’s practices under the authorization of a state or national licensing board, or as necessary to properly respond to an inquiry or complaint from such a licensing board of organization.
- In conjunction with a prospective purchase, sale, or merger of all or part of our practice, provided that we take appropriate precautions, through a written confidentiality agreement, so the prospective purchaser or merger partner does not disclose information obtained in the course of the review.
- As a part of any actual or threatened legal proceedings or alternative dispute resolution proceedings either initiated by or against us, provided we disclose only the information necessary to file, pursue, or defend against the lawsuit and take reasonable precautions to ensure that the information disclosed does not become a matter of public record.
- To provide information to affiliates of the firm and non-affiliated third parties who perform services or functions for us in conjunction with our services to you, but only if we have a contractual agreement with the other party which prohibits them from disclosing or using the information other than for the purposes for which it was disclosed.
C. Confidentiality and Security of Non-public Personal Information
Except as otherwise described in this notice, we restrict access to nonpublic personal information about you to employees of our firm and other parties who must use that information to provide services to you. Their right to further disclose and use the information is limited by the policies of our firm, applicable law, our Code of Professional Conduct, and nondisclosure agreements where appropriate. We also maintain physical, electronic, and procedural safeguards in compliance with applicable laws and regulations to guard your personal information from unauthorized access, alteration, or premature destruction.
Thank you for allowing us to serve you. We value your health and the security of your personal information. We are committed to protecting your privacy. We look forward to a renewed health experience with our patients as a trusted health advisor and pledge to continue earning your trust. Please call us if you have any questions or if we can be of any further service.